Store Policies

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

Returns

If there’s a problem with something you purchased from us, your may return or exchange it within 30 days from date of purchase with a valid receipt for in-store credit. Products offering a "60 Day Fit Guarantee" may be returned or exchanged within the guarantee window from the original purchase date and subject to the rules and regulations of the product manufacturer. Sales on all special orders are final. Bicycles returned incur a 15% restocking fee unless exchanged for a bike of equal or greater value. We value our customers and make every effort to ensure your satisfaction with every product you purchase from us.

Prices and Information

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.